I trust you are well.
It’s meant to sound polite. It often isn’t.
Over the years, I’ve come to see that how we open conversations matters. Yet this phrase lingers—empty, impersonal, and detached.
This may seem trivial given everything happening in the world, but communication matters. If we want it to be meaningful, let’s rethink how we start.
Here are six small but important shifts:
Drop the assumptions
↳ You don’t know if someone is well.
↳ “I hope you’re doing well” acknowledges that uncertainty.
Be direct when needed
↳ Sometimes, skipping pleasantries is more respectful.
↳ A warm but concise opening can feel more human.
Acknowledge reality
↳ If you know they’re facing a challenge, recognize it.
↳ “I imagine things have been busy for you” shows awareness.
Speak with intention
↳ Words aren’t just fillers; they set the tone.
↳ A thoughtful start signals you’re present in the conversation.
Assume goodwill, but not perfection
↳ People miss emails. They forget to respond.
↳ Leading with grace fosters trust.
Say thank you—without expectation
↳ Gratitude shouldn’t be transactional.
↳ “I appreciate your time” goes further than you think.
Good communication isn’t about sounding polished—it’s about being real.
Small shifts in how we reach out can turn routine exchanges into moments of connection.
